Today, we have many tools from with which we can acquire new patients. Through social media or via various advertising tools, it is very easy to promote new services to attract new customers. Professionals also have access to several tools that allow them to stay close to their customers.
To help you retain your patient’s loyalty ADSTRA Dental Software has a great tool that not only allows you to stay in contact with your patients, but it will also facilitate the work with respect to certain administrative tasks.
Marketing Reminders allows you to establish a process to help develop your dental clinic while increasing the loyalty of your patients. Whether to welcome a patient or to keep track of appointments, Marketing Reminders allows you to create lists of patients by specific criteria and send personalized notes by email or postcard to your patients.
Here are 5 good reasons to contact your patients:
1 – Welcome Package
Say hello to your new patients by sending them a personalized note, explaining to them the appointment cancellation policy, your current promotions or just take the opportunity to introduce the team working at the clinic. This is the perfect opportunity to give a good first impression!
2 – Thank You for Referrals
It is always nice when people recognize the excellent service we offer. When a patient refers you to a family member or friend, why not respond with appreciation for this sign of confidence. A thank you is always greatly appreciated.
3 – Birthday Wishes
Isn’t it nice to have everyone thinking of us during this day that happens only once a year? Why not be a part of those wishing your patients a great day on this special occasion. Isn’t it nice to know that our dentist is thinking of us?
4 – Confirmations and Recalls
Nowadays, people are easier to reach by email or SMS. Why not kill two birds with one stone? By sending your appointment confirmations and reminder messages by email, you facilitate the task of receiving responses and increase patients’ attendance.
5 – Appointment Follow-ups
For patients whose latest treatments may require a follow-up, send them a reminder. With ADSTRA Dental Software – access all patients in need of a follow-up, then with one click send them an email reminding them to call you and schedule an appointment when it suits them better.
It goes without saying that staying in touch with your patients will increase the trust of your patients and develop a long term relationship with them.