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Woman Behind Computer Giving Thumbs Up Ways ADSTRA Can Make You Money Ways ADSTRA Can Make You Money

How your ADSTRA Dental Software Helps Increase Revenue

As a dentist, you strive to provide the highest quality of care to your patients. By doing so, you increase their trust and loyalty in you and your practice; helping your practice thrive in the long run. While providing such a high level of care to your patients, you also want to maximize the revenue coming into your dental practice.

Ways Your ADSTRA Dental Software Can Make You Money

ADSTRA Dental Software can help further increase your practices efficiency and overall revenue by giving you valuable information:


Turn cancellations into new appointments

As we know, cancellations are inevitable, unpredictable and unpreventable. However – by developing a short-call list, you can make them work in your favour. Developing a short-call list allows you to contact the patients that match the type of treatment required or block of time needed in priority order to fill the cancellation spots on your schedule as quickly as possible.

More appointments means increased revenue for your dental practice, – the ultimate goal.

Make it easy for patients to confirm appointments

With ADSTRA Confirmations, you can save your front desk staff’s time and energy from having to manually confirm your patient’s dental appointments. By sending automatic individual or group SMS and/or Email appointment confirmations and reminders to your patients, you’ll be able to get in instant contact with them and hopefully fill the gaps in your schedule.

Additionally, when your patients confirm their appointments via SMS, the schedule will be automatically updated. This eliminates the need for your staff to manually update the schedule, as well as call patients multiple times for appointment confirmations, giving them more time to provide exceptional service to your patients.

Drive growth by making changes based on current performance

With over 130 different reports and charts that can be generated in ADSTRA Management, on all aspects of your practice and viewed at a glance, you can not only grow your dental practice, but also improve the financial efficiency of your practice. By pulling these different reports you will be able to see which procedures generate the most profit, and thus focus your energy on acquiring patients that require these procedures.

There is always room for improvement in one’s business workflow. You can generate reports that can help you identify which areas of your dental practice need improvement, for example – pull a report in which you compare production by providers . See the profit coming from each provider, and use that information to implement best practices throughout the whole dental office.

You’ve invested time, energy, and resources in your dental software – now let it help grow your practice, and maximize the revenue coming in to your dental practice.

Contact ADSTRA to learn more.

ADSTRA Confirmations Offers Seamless Appointment Integration

One of the most time consuming activities for administrative teams in a dental clinic is having to spend countless hours calling patients to confirm their appointments; often not getting through to the patient on the first attempt – thus, spending even more time following-up with multiple phone calls.

Instead of spending endless amounts of energy and time this way
– why not make things simpler with ADSTRA Confirmations?

Better use your time and efforts to ensure that the calendars for each dental practitioner are filled to optimize each time slot; thus ensuring that the most ideal amount of revenue is generated for the practice.

Increasing revenue is the end goal for any profitable dental practice and by sending SMS text message reminders and confirmations for appointments with ADSTRA Confirmations – your dental practice can do exactly that.

adstra-sms-appointment-integration

ADSTRA Confirmations provides dental offices the ability to configure their system to automatically send patients’ appointment confirmations, reminders, follow-ups, as well as optional COVID screening forms via SMS text messages or emails – allowing them to confirm their appointment directly from their cell phone.

By contacting patients via SMS text message or email – your dental practice will be able to reduce no-shows and cancellations. Not only can you set it up so that the SMS text messages or emails are sent out automatically to confirm appointments, but these appointments will then be automatically updated within your ADSTRA appointments calendar, according to the patient’s response.

With seamless appointment integration, each practitioner’s calendar within ADSTRA will be automatically updated dependant on the patients’ response
to the ADSTRA Confirmations text messages confirmation/reminder.

Having ADSTRA Confirmations send out the SMS text messages, or emails, to your patients automatically will provide your administrative staff the time to greet your patients when they arrive and assist with their checking-in or checking-out as they do not have to manually confirm appointments or remind patients of their appointments. Not only will this speed up such processes for your patients, but it will also help them feel more welcome in your office, contributing to a more enjoyable patient experience.

Creating a best patient experience involves considering the flow of their entire appointment process; having a seamless flow from appointment confirmation to check-out is ideal. No patient wants to stand in the reception area of a dental practice, waiting to be checked in or out as the administration staff is on the phone with other patients.

ADSTRA Confirmations will help your dental practice showcase
that you value your patient’s time.

The automation of sending appointment reminders, follow-ups, and confirmations via SMS text message or email will free up more time for your administrative staff to then: check-in with patients who have outstanding treatments, reach out to potential new customers, and perform other revenue building tasks.

As we know – a happy patient can be one of the greatest assets to your dental practice. This is so as it may lead to patient referrals – one of the best ways to generate new patients.  In recognizing everything you and your staff have to offer, your patients can become great advocates for your practice when talking to their friends and family. By offering appointment confirmations via SMS text message or emails through ADSTRA Confirmations – your patients will be impressed and excited to share how easy it is to confirm their appointments.

Let ADSTRA Confirmations do the work for you – put in the past the days of spending numerous hours on the phone confirming appointments for your dental practice.

Contact ADSTRA today to learn more!

A Surprising Usage of SMS Text Messaging

The other day, while on my way to grab some lunch – I received a text message from a friend of mine. She was meeting up with a few other friends at a local café, and invited me to join. What perfect timing! As we were enjoying the sunshine on the patio, my phone rang. I looked down and saw an unfamiliar number, so of course I declined the call. The last thing I needed was to take another marketing call and interrupt our lunch; we have voicemail for a reason, right?

Man Smiling While Looking At His Cell Phone

Technology is everywhere we look nowadays. Our cell phones are often not further than an arm’s reach at any given time. They are our main form of communication whether making calls or sending messages, and our cell phones are full of apps for ordering food, checking our bank account balances, tracking our fitness journeys – and everything in between.

There is an app or a function on our cell phones for everything, it seems.

While these apps and cell phone functions make our everyday lives more convenient, they are benefiting companies and businesses as well. For example, our preferred banking apps offer the ability to perform routine transactions easily, which is allowing the bank’s staff to have more time to devote to more complex transactions, or even bring in new customers.

Whenever a new app or cell phone function is brought to my attention, I’m still impressed. Between accumulating points on purchases, paying my bills online, and even those friendly reminders that I need to visit the gym again – technology is advancing, and it only makes sense to keep up with it.

Over lunch, my friends and I discussed all of these new apps and cell phone features, even reminiscing about how easy it was to communicate when we were younger and in school. In class, we could easily send SMS text messages to each other without our teacher knowing. Now that we’re older – we find that SMS text messaging is one of our main forms of communication.

Whether we’re taking a midday break at the office to send our loved ones a message, or even arranging plans to meet friends for dinner (or last-minute lunches!) – SMS text messaging is an easier way to communicate than making an actual phone call, and has become a vital part of our every day lives.

The next day was like any other day, except I had that nagging feeling that I was forgetting something. While at work, my phone rang and once again – it was that same unknown number from the day before. Being at work, I was unable to answer so the call went to voicemail, again. A few minutes later, that’s when it clicked that I hadn’t actually checked my voicemail messages from the previous day. I dialed in and the first message was from the phone call yesterday. It was my dentist’s office calling to remind me that I had an appointment scheduled for the next morning. The second message was left from the call I had just been unable to answer. Again, it was my dentist’s office leaving me a message – this time to let me know I had missed my appointment altogether.

I knew that I was forgetting something that morning!

Two phones calls and two voicemails later – I had still missed my appointment. I so easily respond to multiple SMS text messages throughout the day – yet it didn’t dawn on me to check my voicemail once. Not only had I missed my appointment, but the staff at my dentist’s office had spent time on the phone, calling me and leaving voicemails.

Having the option to easily reply “YES” to a simple SMS text message, would have not only ensured that I showed up for my appointment, but also it would have allowed the dentist’s office staff that called me (twice!) to take care of other (more important) tasks.

Alas, I am left feeling frustrated and having to take more time out of my busy day to call back my dentist’s office and reschedule my appointment. While doing so – I mention to the pleasant voice on the other end of the call how much easier this whole process would have been had I been able to confirm my appointment via SMS text message. To my surprise, she informs me that their ADSTRA dental software has actually just released this feature and that their office will be implementing it in the next little while.

And just like that – advancements in technology, and SMS text messaging – solves another everyday problem!